Faq

Yes. The cookers are made from Fontana SteelTech, a high-strength steel designed for outdoor use and guaranteed for 20 years against corrosion.

This material ensures durability, structural strength and weather resistance, maintaining both performance and appearance over time.

However, for optimal protection during periods of prolonged non-use, we recommend using dedicated covers.

The modules can be delivered fully assembled or flat-packed, depending on the customer’s requirements and the chosen delivery method.

In both cases, assembly is designed to be simple and intuitive, ensuring quick installation and maximum convenience.

Yes. The system is modular and allows you to customise the kitchen to suit your needs and the available space, with complete freedom.

No, it is a design choice.

The worktop is divided into individual modules to ensure:

• Greater flexibility
• The possibility of future integration
• Ease of replacement or extension
• Customisation over time

Yes. The modular design allows you to:

• Add new modules
• Incorporate accessories
• Change the layout over time

This allows you to adapt the kitchen to new requirements without having to replace the entire unit.

Fontana Forni outdoor kitchens offer a wide range of aesthetic customisation options.

As standard, you can choose:

• Stainless steel or black recessed handles
• Porcelain stoneware worktops available in a light or dark finish
• A painted frame with over 100 RAL colours available

This wide range of finishes allows you to configure the kitchen to perfectly match the style of the outdoor space and the customer’s aesthetic preferences.

• Check that the flue has a good draught
• Check that the valve is correctly open or closed
• Ensure there are no blockages in the ventilation system

Poor airflow management can affect heat distribution and the cooking of food.

• Check that the electrical cables are connected correctly
• Check that the transformer is working
• Ensure that power is actually reaching the unit

It is important to consider:

• Differences between the old and new ventilation systems
• The position of the probe
• Any initial fluctuations during the preheating phase

If you are still unsure, a technical inspection is recommended.

• Display → Once you have connected the power supply, press the POWER button to switch it on. To switch it off, hold the button down for 3 seconds.
• App → You cannot switch the oven on. To switch it off, tap the black ‘Turn OFF’ button on the home screen.

• Display → Press the dial; the default temperature will be 350 °F (177 °C). Turn it to adjust the temperature (left to decrease, right to increase). You can now set the timer or skip this step by pressing the knob again and starting the cooking process (flashing flame icon).
• App → On the main screen, tap the temperature and swipe up or down to adjust it.

Insert probes 1 and 2 into the bottom left corner of the display using the appropriate jack connectors. Once connected, the display or the app will show the detected temperature. If they are not inserted, ‘noP’ will appear on the display, whilst the app screen will only show the general cooking chamber temperature and not that of the probes.

You can also set the target temperature you wish to reach with the probes via the app; once the temperature is reached, an alert notification will appear on the connected device.

Check that the oven is plugged in and that the circuit breaker hasn’t tripped. If the problem persists, contact the support team.

The system is designed with your safety in mind: in the event of a fault, the gas valve closes automatically, combustion stops and an error code appears on the display. This causes the oven to shut down and prevents any risk.

An alphanumeric code will appear on the display, each corresponding to a specific fault (sensor, power supply, circuit board). Consult the manual to identify it. If the error does not reset after following the initial steps outlined in the manual, contact the customer service centre.

• Use dry, well-seasoned wood (e.g. oak, beech, olive).

Avoid treated, resinous or damp wood.

• Spread the embers evenly across the firebox
• Allow the temperature to stabilise before placing food in the oven
• Open and close the oven door correctly

• The wood may be too damp. Use dry, well-seasoned wood (e.g. oak, beech, olive). Avoid treated, resinous or damp wood.
• Incorrect draught
• The flue may be partially blocked. Check it and clean it if necessary

It depends on the model and the amount of wood, but on average:

• 30–45 minutes for domestic use
• Longer times for intensive use

• Remove the ash when the oven is cold
• Clean the refractory surface with a dedicated brush
• Avoid chemical detergents

Possible causes could be:

• The gas hose is not properly connected to the oven
• The gas hose is worn or has expired

Solutions:

• Check that the hose and seals are correctly connected to the oven’s connections.
• Check the expiry date on the hose (indicated on the hose itself).
• Check that there are no cracks, punctures or signs of wear.
• If there is any damage, replace the components immediately.

Before lighting the hob, ensure that:

• The gas cylinder is not empty
• The cylinder valve is open
• The hose is not squashed or twisted
• The gas knob is not turned off
• The pressure regulator complies with the specifications on the data plate
• The knob is not damaged

Possible causes:

1. Problem with the ignition spark

• Check that the piezoelectric battery is correctly positioned and fully charged
• Check the connection and condition of the cables and the ignition spark
• Replace the piezoelectric unit if damaged

2. Blocked burner

• Clean the pipe and outlet holes with compressed air, a soft brush and a pipe cleaner
• Remove any debris (dust, cobwebs, etc.)

• Check that the thermocouple is correctly positioned on the burner
• Check that the burner holes are clear to allow the gas to flow properly
• If the problem persists, the thermocouple may be damaged → contact a qualified technician

• Avoid direct exposure to the wind
• Clean the burner holes to prevent blockages
• Check that the gas pressure and type comply with the specifications on the data plate located on the back of the product
• Check the gas cylinder level and, if necessary, replace it
• Keep the gas cylinder at a temperature above 10°C